This is a reservation system designed for SolarHaven, a solar energy company. The system is designed to allow customers to request services, technicians to view their schedules and company staff members to manage the overall system.
ADMINISTARION :
As a company staff member, I want to be able to add /delete new staff to the system .
As a company staff member, I want to be able to add / delete new technicians to the system so that they can be scheduled for appointments.
As a company staff member, I want to be able to make comfermations / cancle about the appointements that the clients make .
As a company staff member, I want to be able to view a list of all technicians and their qualifications so that I can assign the appropriate technician to a job.
As a company staff member, I want to be able to send reminders to clients about upcoming appointments when i conferm the appointement so that they don't forget.
As a company staff member, I want to be able to do create /delete cities that would be covered by my services .
As a company staff member, I want to see and delete all clients .
As a company staff member, I want to see the all canceled appointements .
CLIENT :
As a client, I want to be able to request a service online so that I don't have to call the company.
As a client, I want to be able to see services offered and their prices so that I can make informed decisions about what I need.
As a client, I want to be able to rate the appointements I received with specific technician so that the company can improve its services.
As a client, I want to be able to cancel an appointment online so that I don't have to call the company.
As a client, I want to be able to see the status of my service request online so that I can know when to expect it to be completed.
As a client, I want to be able to see a history of the services I have received and the technician who provided them so that I can keep track of maintenance and repairs.
TECHNICIAN :
As a technician, I want to be able to see a list of my scheduled appointments in that day so that I can plan my day.
As a technician, I want to be able to log the details of a service and its payment I have completed so that the company has a record of it.
As a technician, I want to be able to view a list of my upcoming appointments and their locations so that I can plan my travel.
As a technician, I want to be able to end the status of the appointement when the service is ended .
Technical specifications:
This project will be built using the following technologies: