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ftd-scrm's Introduction

Ftd-SCRM旨在一站式解决移动互联网环境下的客户关系管理问题的解决方案。

传统的CRM缺点

  • 销售管理导向
  • 对客户封闭
  • 客户数据静止
  • 商家对客户单向沟通
  • 单个客户独立
  • 客户无法自发成长。

FTD-SCRM这个项目本着解决传统CRM存在的诸多问题而诞生的，特点如下：

  • 用户关系导向
  • 对客户开放
  • 双向交互
  • 客户之间相互关联
  • 客户可自扩散。

针对上述的特点，FTD-SCRM有以下几个大模块

  • 用户获取
  • 用户留存
  • 精准营销
  • 个性化服务
  • 场景化电商

本项目是FTD-SCRM的服务器端，提供Open-API供前端调用， 待服务器端实现完毕后会跟进前端开发工作。

说明：本项目旨在积累技术知识，不作商业用途，如对上述理念感兴趣商业人士的可点击下方链接：

群脉SCRM-为您定制的社会化客户管理软件

FTD是For the dream的简称，欢迎有梦想的小伙伴能够与我一起构筑这个项目，有什么意见的也可以联系我，联系方式如下：

ftd-scrm's People

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