Comments (1)
@stnwj The support chat requests were created successfully from your device.
However, it looks like all operators were offline at the time causing the requests to be missed after a certain idle time.
You would need to hop on to the SalesIQ dashboard and mark your status as Available (toggle at the top right corner) to start receiving chat requests from your users.
You could refer to this article we have to get up to speed using SalesIQ 🙂
If you have further queries, do feel free to drop us a mail at [email protected]
We are closing this issue now.
from salesiq-mobilisten-ios.
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