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Bane-D avatar Bane-D commented on July 28, 2024

Hi,

It seems to be complaining about the file permissions. By the errors it seems as if the video files are created within the cache and when they are tried to be played from there, they can not be accessed by the app.

Can you please tell us if you might have changed the cache defaults?

Also if you grab the demo app and try to use it to play back the same videos, would it complain in the same manner? (just to rule out any customization causing this).

Thank you.
Bane

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objectorientedperson avatar objectorientedperson commented on July 28, 2024

@Bane-D hi,

I haven't changed cache settings. And also as per your request I tried to play the video with demo app and gives the same result.

Thanks,
-ali

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Bane-D avatar Bane-D commented on July 28, 2024

Hi Ali,

Thank you for the info.

We are looking into this. Just for reference what API or Android system you are using where this is happening?

Regards,
Bane

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3akat avatar 3akat commented on July 28, 2024

@objectorientedperson
Hi Ali,

Wasn't able to reproduce the issue, but I've added an additional permission check for the player. If the issue will still exist we at least will be sure that the reason is not in permissions.
So, please take a look at v0.73.5.

Thanks,
Alex

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objectorientedperson avatar objectorientedperson commented on July 28, 2024

Hi @3akat
I've upgraded to v0.73.5 but I got a new error:

05-08 14:10:56.949 17524-17524/com.myregistry W/MediaPlayer: Couldn't open https://embed.ziggeo.com/v1/applications/ade44df8727ba9433c799769a0254857/videos/ad207ca9806c7d51c6b45ec28bb6c425/video.mp4: java.io.FileNotFoundException: No content provider: https://embed.ziggeo.com/v1/applications/ade44df8727ba9433c799769a0254857/videos/ad207ca9806c7d51c6b45ec28bb6c425/video.mp4
05-08 14:10:56.949 17524-17524/com.myregistry V/MediaHTTPService: MediaHTTPService(android.media.MediaHTTPService@ac887d7): Cookies: null
05-08 14:10:56.956 17524-17581/com.myregistry V/MediaHTTPService: makeHTTPConnection: CookieManager(java.net.CookieManager@ceb93ae) exists.
makeHTTPConnection(android.media.MediaHTTPService@ac887d7): cookieManager: java.net.CookieManager@ceb93ae Cookies: null

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3akat avatar 3akat commented on July 28, 2024

Hi @objectorientedperson,
A few questions.

  1. Can you please specify the device and the version you've tested on?
  2. Was everything good before version 0.73.0? For example on 0.72.7?

Thanks!

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3akat avatar 3akat commented on July 28, 2024

@objectorientedperson closing the issue. Please, let us know if you need any additional help.

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