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si458 avatar si458 commented on July 23, 2024

PLEASE FOLLOW THE BUG TEMPLATE IN THE FUTURE!!!

are you using the latest meshcentralinstaller.exe from the website?
https://meshcentral.com/downloads.html
https://meshcentral.com/tools/MeshCentralInstaller.exe

did it install nodejs ok?

what windows os and version?

what nodejs version did it install?

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muepep avatar muepep commented on July 23, 2024

Yes we use this actual download of the installer.
Yes node.js are installed V 18.19.0
Same error we install actual node.js V 20.14.0 before we start meshcentrralinstaller
We use windows server 2022

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muepep avatar muepep commented on July 23, 2024

same problem if we use windows 10

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si458 avatar si458 commented on July 23, 2024

hmm yes im seeing sort of the same issue, it just sits on Installing MeshCentral Service...
i can see it install node fine, npm installs fine, installs service fine,
but then doesnt start the service for some reason?
BUT while its stuck on Installing MeshCentral Service...
if i go into Windows Services then start the meshcentral service, it carrys on and finishes perfectly fine!?

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

HUH? 😕
can you share a screenshot of folder and also the error?

have you tried right clicking and running as admin?

also juct try removing the C:\Program Files\Open Source folder FIRST before re-running
as i did notice on a test machine of mine, that the Open Source folder had weird permissions set
and i couldnt delete it as i didnt OWN the folder which seemed odd?

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

im not sure what you mean by it works on my 1.1.22 system?
the meshcentralinstaller just installs the latest version every time you run it?
so how have you installed 1.1.22?

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

@muepep we dont see any screenshots when u send emails,
you need to put them inline of the email
or upload them using github website

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

@muepep still no attachments in afraid

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muepep avatar muepep commented on July 23, 2024

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muepep avatar muepep commented on July 23, 2024

screenshots.pdf

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

can you just try running node -v and npm -v from your command line and see if it outputs anything?
i think the installer cant find node.exe and npm.exe, they should be set in your environment variables of the system PATH

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

can you just try running the commands directly from a fresh 'command prompt', without cd to any folder?

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muepep avatar muepep commented on July 23, 2024

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

if (Directory.Exists(modulesdir.FullName) == false) { displayMessage("Can't find node_modules folder, installation failed.", 2); workerThread = null; return; }

are you customing where meshcentral gets installed at all?

all it does is run C:\Program Files\nodejs\npm.cmd install --no-package-lock meshcentral from the ServerInstallPath folder
and that folder defaults to C:\Program Files\Open Source\MeshCentral

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muepep avatar muepep commented on July 23, 2024

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si458 avatar si458 commented on July 23, 2024

the is something wrong with your setup/internet

attempt 1 failed with SELF_SIGNED_CERT_IN_CHAIN

verbose stack FetchError: request to https://registry.npmjs.org/meshcentral failed, reason: self-signed certificate in certificate chain

try visiting the url https://registry.npmjs.org/meshcentral in your browser and see if loads ok,
if its saying self-signed then the is something wrong ur side,
nothing to do with meshcentral im afraid

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silversword411 avatar silversword411 commented on July 23, 2024

And don't forget to pay for support services rendered: https://github.com/sponsors/si458

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