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si458 avatar si458 commented on July 23, 2024 1

a few things you can try:

  1. branding isnt a valid json object for config.json so remove it
  2. remove selfupdate or set selfupdate: false this stops meshcentral checking for updates every hour,
    then trying to auto update if a new update is available
  3. the is a BUG in the latest 1.1.23 which you might be hitting
    #6121
    #6118
    so the fix is to follow this step to patch the bug #6118 (comment)
    OR use the master docker image
    OR install from the master branch npm install Ylianst/MeshCentral

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calas80 avatar calas80 commented on July 23, 2024 1

a few things you can try:

  1. branding isnt a valid json object for config.json so remove it
  2. remove selfupdate or set selfupdate: false this stops meshcentral checking for updates every hour,
    then trying to auto update if a new update is available
  3. the is a BUG in the latest 1.1.23 which you might be hitting
    Updated from 1.22 to 1.23 and Now Crashing from meshuser.jsL821 realname #6121
    ERROR NEW UPDATE 1.1.23 #6118
    so the fix is to follow this step to patch the bug ERROR NEW UPDATE 1.1.23 #6118 (comment)
    OR use the master docker image
    OR install from the master branch npm install Ylianst/MeshCentral

a few things you can try:

  1. branding isnt a valid json object for config.json so remove it
  2. remove selfupdate or set selfupdate: false this stops meshcentral checking for updates every hour,
    then trying to auto update if a new update is available
  3. the is a BUG in the latest 1.1.23 which you might be hitting
    Updated from 1.22 to 1.23 and Now Crashing from meshuser.jsL821 realname #6121
    ERROR NEW UPDATE 1.1.23 #6118
    so the fix is to follow this step to patch the bug ERROR NEW UPDATE 1.1.23 #6118 (comment)
    OR use the master docker image
    OR install from the master branch npm install Ylianst/MeshCentral

The first two points have already solved the problem. Thank you so much, you saved me from a bad situation.

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si458 avatar si458 commented on July 23, 2024

Ur didn't share ur config.json.
I know the is a current bug with 1.1.23 which the min u login can cause meshcentral to crash over and over.
But the 1.1.0 stable was released last year I believe.

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calas80 avatar calas80 commented on July 23, 2024

Ur didn't share ur config.json. I know the is a current bug with 1.1.23 which the min u login can cause meshcentral to crash over and over. But the 1.1.0 stable was released last year I believe.

Sorry, I didn't think it was necessary since I haven't modified anything and the problem occurs even with the stable version.

{
   "settings": {
      "cert": “xxxxxxxxxxx”, 
      "port": 443, 
      "redirport": 80, 
      "_minify": true, 
      "selfupdate": true, 
      "allowhighqualitydesktop": true
   }, 
   "domains": {
      "": {
         "title": "Assistenza Remota", 
         "title2": "Computers Service", 
         "welcometext": "A cura di Francesco Calamita", 
         "welcomepicture": "CS.png", 
         "titlepicture": "title.png", 
         "newaccounts": false, 
         "agentcustomization": {
            "displayName": "Assistenza Remota", 
            "description": "assistenza remota", 
            "companyName": "Assistenza", 
            "serviceName": "CS Assistenza Remota", 
            "fileName": "CS - Teleassistenza", 
            "icon": "cs.ico", 
            "image": "CS.png", 
            "installText": "Clicca su INSTALLA per permettere all\u0027operatore di prestarti la migliore assistenza possibile. Oppure clicca su CONNETTI per consentire l\u0027accesso una tantum"
         }, 
         "branding": {
			"icon": "cs.ico"
         }, 

		 "agentfileinfo": {
            "icon": "cs.ico", 
            "filedescription": "Agente per Assistenza Remota", 
            "legalcopyright": "Assistenza", 
            "originalfilename": "Assistenza Remota", 
            "productname": "Assistenza Remota"
         },
         "assistantCustomization": {
            "title": "Remote - Richiesta supporto", 
            "image": "CS.png", 
            "filename": "Remote Ticket"
         }
   }, 
	"letsencrypt": {
		"email": "[email protected]",
		"names": "assist.it",
		"rsaKeySize": 3072,
		"production": false
	  }
      
   }
}

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calas80 avatar calas80 commented on July 23, 2024

The problem occurs exactly after one hour.

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si458 avatar si458 commented on July 23, 2024

plz can u also try 1.1.24 as this has this patch included

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