Comments (2)
si458
commented on July 23, 2024
Do you mean the web-vnc? Or the normal desktop connect button?
If it's the desktop connect button, then it's normal for the screen to freeze when changing users due to the way the screen capture works.
Simple fix is to just disconnect, wait a few seconds then connect and u get the desktop again :)
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samschultzponsys
commented on July 23, 2024
When I choose the agent, then the desktop tab, then choose connect. Waiting a second does not seem to work very often probably 1 out of 10, the other 9 times I get a (2 users connected) and a black screen. Then I have to restart the agent and its working normally. I tried to capture a gif but of course its fine when i want to actually record it.
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