Provide support email for the major web push services about push-api HOT 5 CLOSED

I'll echo this concern. We're seeing the same thing over at Aimtell for millions of subscriptions.

from push-api.

Hi reaching out from firebase please contact firebase support for issues: https://firebase.google.com/support/troubleshooter/contact. We can look into updating the standard to provide a support email, but our support team will be best equipped to help in situations where there are potential issues.

from push-api.

@djswan Thanks for confirming that you are also experiencing the same issue: I recommend to add your comment also to these related discussions here and here.

In the meantime, if someone can provide a direct contact with FCM team that would be useful.

from push-api.

Indeed, while OP includes spec related issue too, please discuss Chrome or FCM issues in the corresponding support ticket rather than here.

from push-api.

@welishr We contacted Google support using that form, but they don't even know what they are talking about. They are confusing the proprietary FCM service and SDK for notifications with the Push API standard supported by Chrome. They are refusing to help because we don't have a FCM project ID to inspect the issue. Obviously we don't have that... the Push API standard doesn't use it!

Given that, can you please provide a direct contact (email or form) with the appropriate team?

from push-api.