paperless-desktop wont open any documents about paperless-desktop HOT 9 OPEN

@thomasbrueggemann
yes this solved my initial issue.

Will work on debugging the initial problem on this (#33) issue now since I switched from OSX to arch on my mac and would still like to use paperless desktop.

from paperless-desktop.

@thomasbrueggemann

Sure – I started the Dev Tools (through the menu as far as I remember) and used the Application Tab to access the localstorage engines of the electron app.

(Screenshot taken from Chromium not Electron, should be the same)

from paperless-desktop.

Hey, I can't garantuee this to run on anything else but macOS at the moment. But what you could do is open paperless-desktop, open the settings view (the little gear-icon) and there open the developer tools window. Then, try to open a document and see if there is an error logged in the devtools console window.

Feel free to post the error here!

from paperless-desktop.

No error shown....

from paperless-desktop.

I'm experiencing the same issue on osx. I tried this first with a local installation of paperless (through docker compose) which was a http (local) server. When deploying to my live environment and using https url in paperless desktop ( https goes through nginx reverse proxy to the same http only endpoint but on the live server)

The preview in pl-desktop works just fine, but when opening a document the UI dialog errors out with Could not load document! - please try again

When looking into dev tools the only error shown is TypeError: Cannot read property 'replace' of undefined(…) which happens after closing the beforementioned dialog

from paperless-desktop.

Looks like it does not have anything to do with paperless-desktop itself as my api endpoint to get a single doc does not respond to the auth header send (sends me to login page) - so it's an issue with paperless itself (at least for my issue).

EDIT

after fixing the api endpoint the problem stays - can't open a document

EDIT 2
after clearing cache & localstorage in the electron dev tools I was able to access the document since the redirect was still cached

from paperless-desktop.

@chris-aeviator Cool that you dug deeper into the issue. I saw that you already opened an issue in the paperless repository.

@rototom Could this resolve your initial issue as well?

from paperless-desktop.

unfortunatly I have no idea what to do...

from paperless-desktop.

@chris-aeviator Could you share the commands you used in the electron dev tools to clear the cache and localstorage? This might help @rototom with his problem as well.

For the future I can imagine adding a "reset" button within the settings page of the app for this very purpose.

from paperless-desktop.