VIA not working for Nuphy air60 V2 about releases HOT 5 OPEN

Tldr - contacted Nuphy directly and they let me know on a little secret.
If you are on Mac - remap the keys in layer 0 and 1.
If you are on Win - remap the keys in layer 2 or 3.

And everything worked out great. Hope this helps someone.

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same for mine air60 v2

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same issue here am using the provided https://nuphy.com/pages/json-files-for-nuphy-keyboards starter config from their site and when i try to remap caps-lock to esc or any other key nothing happens. I tried installing manually qmk software to do a manual build(failed). Tried the local via app and the electron app in the browser all act the same way as OP describes.

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Thank you i will check it.
I have the same issue, waiting for a response from support atm, how about linux, did they tell on which layer remap a keys?

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Thank you i will check it. I have the same issue, waiting for a response from support atm, how about linux, did they tell on which layer remap a keys?

I checked and on Win OS it worked from 3rd layer so 3rd layer is your first layer. This is the same for Linux, the same setup.
Thanks

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