Comments (6)
Try loading them with "Use V3 Definitions" (Design tab) disabled. I've had this issue with my Q8 and Q10s.
May be worth updating Via/Keychron site docs to account for this as well.
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Hi Ivan, thank you for filing an issue. Have you tried loading the json that is mentioned in https://wiki.keebmonkey.com/en/products/mmp. Instead of using the import menu option, you should be able to follow the instruction described in https://docs.cannonkeys.com/via-json-loading/. Let me know if that works for you.
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I have the same issue with a keychron v5, I tried loading the json, it loads in the design tab, but I still see searching for device on the configure tab
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Can confirm this issue still exists. I don't know where the issue lies, but this is ongoing, as I ran into this problem a few months ago as well.
I sent a message to Keychron support, but perhaps someone maintaining VIA can fix the issue instead. I have the Keychron K8 Pro.
Part of the issue is that the instructions in Keychron's blog post do not currently work, and should instead say to turn off "Use V3 definitions" when loading the json file.
It would also be helpful if Keychron included links to the json files (1) (2) from within the blog post or if VIA somehow had them pre-loaded so I don't have to go on a scavenger hunt for it.
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I am also having this problem with the Keychron Q6. I have loaded the JSON file for my specific keyboard. The only other odd thing I'm seeing is that when I try to use the web version of VIA, I am prompted with an obviously scrambled USD HID Id as seen in this screenshot.
I am also in contact with Keychron support.
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Doesn't work for me too. I have a Keychron Q3.
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Related Issues (20)
- Accidently Flashed my keyboard with firmware that my PCB s not supported by now it doesn't work HOT 1
- Not working with Keychron Q1 v2 on linux HOT 2
- Holding down macros HOT 1
- VIA Zoomed out, Cannot zoom back in
- VIA zoomed out, cannot zoom back in HOT 1
- KC_LWIN, KC_RWIN keycodes detected as invalid HOT 2
- Via 2.0.5 can not recognize zoom 65 HOT 2
- Please bring back 1.3.1 release artifacts HOT 4
- Via 2.0.5 not working in Fedora 37 and with Keychron K8 Pro HOT 7
- Not working with Keychron K2 Pro HOT 4
- Please make 1.3.1 available again HOT 22
- Via App Will Not Load HOT 15
- Via application doesn't load, remains on a white screen. HOT 3
- VIA application won't work/load (white screen) and usevia.app redirect error HOT 6
- Can't select lighting underglow effect > Nr. 13. in the Menu HOT 6
- Mammoth 75 Not Detecting HOT 2
- Cannot set KC_HYPR through VIA HOT 2
- Layer Mod LM() not working when using "Any" key HOT 1
- UT47 Version 1 Support HOT 1
- Clicking on the "save" button in "SAVE + LOAD" won't do anything HOT 12
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