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beruda avatar beruda commented on June 9, 2024

Hey @DanielaKirsch — could you try running brew reinstall tenderly and trying to login again?

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danielaeichner avatar danielaeichner commented on June 9, 2024

Same thing.

$ brew reinstall tenderly
==> Fetching tenderly/tenderly/tenderly
==> Downloading https://github.com/Tenderly/tenderly-cli/releases/download/v1.4.
Already downloaded: /Users/danielaeichner/Library/Caches/Homebrew/downloads/1b7cf37f63e81d8caf5020a5bcd1408d6653ab8afbbbddf4300f79b055c9137c--tenderly_1.4.10_Darwin_arm64.tar.gz
==> Reinstalling tenderly/tenderly/tenderly
🍺 /opt/homebrew/Cellar/tenderly/1.4.10: 5 files, 17.8MB, built in 1 second
==> Running brew cleanup tenderly...
Disable this behaviour by setting HOMEBREW_NO_INSTALL_CLEANUP.
Hide these hints with HOMEBREW_NO_ENV_HINTS (see man brew).

% tenderly login
Use the arrow keys to navigate: ↓ ↑ → ←
✔ Access key can be generated at https://dashboard.tenderly.co/account/authorization
✔ Access key: *********************
Failed making request. Please try again.

And then, after "Failed making request. Please try again." my computer stops working and I have to restart. I can't even force quit anything.

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beruda avatar beruda commented on June 9, 2024

Could you try upgrading to macOS Ventura?

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danielaeichner avatar danielaeichner commented on June 9, 2024

Is Tenderly not compatible with macOS Monterey? Why would it not be? Monterey is only a year old.

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beruda avatar beruda commented on June 9, 2024

It really shouldn't be incompatible, but there's simply no precedent for this issue — you're the first person we've had report this problem. The CLI really doesn't do anything weird, so this shouldn't happen.

We can only conclude that this has something to do with your computer. However, without access to your machine, we have no real way of reproducing or debugging it, unfortunately.

I can recommend trying these approaches:

  • installing a previous version of the CLI
  • creating a fresh account on your machine & installing the CLI
  • (the most drastic step) factory resetting your OS & reinstalling the CLI

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