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KeshiaRose avatar KeshiaRose commented on June 26, 2024

Hi @Vinodh-CR,

Huh, that's interesting, let me take a look at it and see if there's anything I can do.

Take care,
Keshia

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Vinodh-CR avatar Vinodh-CR commented on June 26, 2024

Thanks for your response @KeshiaRose. We're eagerly waiting for a fix to this issue so that our clients can start using the tool with a functioning drop down.

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KeshiaRose avatar KeshiaRose commented on June 26, 2024

Can you tell me more about the language change? Is this from the language switch in the users' server account settings or somewhere else? Could you provide an example?

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Vinodh-CR avatar Vinodh-CR commented on June 26, 2024

sure, our client users are based in Korea and they've setup their default language as Korean in their Google Chrome Browser. We've built the tableau workbook in English and the data driven parameter are configured to work with english language. The way I understand this issue is if a user just uses English language there is no issue with the drop down using the extension, when the default language is other than english, the data driven parameter says 'Parameter Needs Configuration' and it doesn't load any data in the drop down.

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KeshiaRose avatar KeshiaRose commented on June 26, 2024

Hmmm, weird. It shouldn't matter the language since the column and worksheet names don't actually change, right? Can you look in the console (F12) and see if you are getting any errors?

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Vinodh-CR avatar Vinodh-CR commented on June 26, 2024

Hi Keisha,
The column and worksheet names doesn't change. I checked the developer console and I don't see any errors.

Thanks
Vinodh

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KeshiaRose avatar KeshiaRose commented on June 26, 2024

Hmmm, that is really strange, especially not seeing anything in the console. What if they set up the extension in Korean? does it fail for folks with English set as their language?

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KeshiaRose avatar KeshiaRose commented on June 26, 2024

Closing this, please re-open if you are still dealing with this issue.

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