Comments (3)
The REST API returns a property name called 'state', however the field is called 'case_status' when performing a query.
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Referring to case_status doesn't break the call, however also doesn't filter the data. I got around the issue for now, by doing the following:
SNIncidents = Get-ServiceNowIncident -MatchContains @{assignment_group='My Group';opened_at='2018'}
$SNIncidents =
$SNIncidents = $SNIncidents | where-Object {$.state -ne 'Closed'}
Now that I've gotten though this one, I need to pull information from Change Tasks, and I'm not seeing a function for that. I guess I'll file another question for that...
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Seems I remembered incorrectly in my first reply. You do want to use 'state' in your query, but you have to use the state codes. For example 'Closed' is '7':
Get-ServiceNowIncident -MatchExact @{state=7} -Limit 1
That should get you a closed incident. Your state list can be customized and apparently be different depending on the SNow version you started with so you'll want to see what's available on your end for other options.
The property is case sensitive.
Regarding Change Tasks - you can look at how Get-ServiceNowChangeRequest works if you dig into the function and use it as a template for a custom ChangeTask function. Submit it as a PR and we'll get it integrated. Otherwise it's on the "to do" list for whenever free time happens to appear out of nowhere. :)
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Related Issues (20)
- Filtering on nested property doesn't work HOT 2
- Expanding the CustomVariable HOT 2
- Add-ServiceNowAttachment Error - "Item has already been added. Key in dictionary: 'Content-Type' Key being added: 'Content-Type'" HOT 2
- Attachment Download functionality is gone in New Get-ServiceNowAttachment HOT 4
- Custom Variable 'Reference' Type Value is Incorrect HOT 4
- Updating a Non-Catalog Request HOT 3
- Error with v3.4.3 HOT 3
- Comments still reference deleted function Get-ServiceNowUser HOT 1
- Zero size files cause 'Bad Request' error HOT 1
- How do you add associated CIs to a Change record? HOT 3
- Cannot Close Sctask that requires text in worknotes field not posted and closed task clicked in gui HOT 3
- Allow timeout to be specified for Get-ServiceNowRecord HOT 5
- BasicAuth fails when authentication profiles are active on ServiceNow HOT 2
- Why New-ServiceNowChangeTask does not link the new task to the main change ticket?
- Number of records different when using the filter vs where. HOT 1
- JSON Square Brackets Added to Array's First and Last Objects HOT 4
- Error when using -IncludeCustomVariable: Id must either be a SysId 32 character alphanumeric or Number with prefix and id.
- Updating dmn_demand_task is not working HOT 5
- Prevent exception thrown by [DateTime]::ParseExact()
- Use serviceNow style filter with Get-ServiceNowRecord
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