Comments (14)
Hmm can you send me the settings file that got created ?
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How can I find it?
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I can not remember the location of the file. Indeed there was some info while saving the preset settings but I just clicked as fast as possible on the ok button. Maybe if you tell me the default path I could check it
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OK I have different mac and was able to perform the settings saving. I located the json file and after deleted it everything worked perfect :)
I was in my home folder -> documents
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Okay, and what version of Illustrator are you running?
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I'd be interested in seeing if you can re produce this error: it may be caused by certain characters interrupting the settings reading. Can you attach the same settings file which is saved with the same kind of settings you used when you got the initial error?
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Sure :)
I even made a short screen video of reproducing this error. Here take a look.
https://youtu.be/kov71G7XOFk
After I got this error I looked into my the json file i in was empty. Here
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Thank you for doing this! It is a surprise, that the JSON file is empty. I am hoping to fix this issue for you and anyone else. Does this happen on both of your macs the same way?
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Thanks, now you can have your name immortalized in the very prestigious list of credits at the top of the script for people who help hunt down bugs!
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Well, unfortunately I do not think this one ended up being reproducible and could have been a temporary bug affected by some temporal conditions of the time. Closing now, will re-open if this bug re-surfaces again for anyone else.
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Hi, I am also getting this error,
Can anyone help me with this on how to resolve this error?
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