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shupershuff avatar shupershuff commented on August 18, 2024

Does the 4th account have Multi Factor authentication available?

Unfortunately the method of opening d2r.exe and passing Username and PW params to it doesn't work for 2FA.

If not, try opening the account with the battlenet client, it might be wanting you to enter a captcha code.

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Hotorr avatar Hotorr commented on August 18, 2024

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shupershuff avatar shupershuff commented on August 18, 2024

What are the exact words of the error?
If it's along the lines of "cant verify your account" as you've stated, it's likely due to captcha or simply you haven't completed the account verification (check your email for that account).

If it's along the lines of "Problem authenticating your account" then it will be because you've entered the username or password incorrectly.

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Hotorr avatar Hotorr commented on August 18, 2024

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Hotorr avatar Hotorr commented on August 18, 2024

Figured it out. Might point it out if you create multiple accounts and store them under the same tab like chrome adding existing accounts each with its own email it wont work it needs to be separate. Like Gmail gives you the option to create multiple email accounts with the same User Person if you want Just avoid doing it

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