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followers: 2.0 following: 21.0 repos: 10.0 gists: 0.0

Name: Shanikwa Haynes

Type: User

Bio: IT Professional and Data Analyst who is driven by the synergy of technology and data to address real-world issues. Specializing in Excel, SQL, Python, & Tableau

Hi, I'm Shanikwa!
IT Professional & Data Analyst 👩🏻‍💻

Profile & Screening Questions - Request an interview: https://profile.coursecareers.com/shanikwa.haynes

Welcome to my portfolio! Feel free to take a look and reach out on LinkedIn if you have any questions.

💻 Information Technology Projects:

osTicket (Help Desk Ticketing System)
Microsoft Azure

📜 Certificates 📜

The best way to showcase skills is by doing and sharing your job duties or projects, but sometimes certificates appear to be an indirect result. Here's a list of the ones I have (in reverse chronological order, with the date of completion in brackets):

Google IT Support Professional Certificate (April 2022) (Coursera - Google)
Google Data Analytics Professional Certificate (January 2023) (Coursera - Google)
IBM Cybersecurity Analyst Professional Certificate (February 2023) (Coursera - IBM)
CourseCareers IT Professional (March 2024) (CourseCareers)
Data Analytics Certificate Course (April 2024) (Course - Break Into Tech)

🤳Connect with me:

Shanikwa Haynes's Projects

azure-network-protocols

Analyze network traffic between virtual machines on Microsoft Azure with Wireshark and Network Security Groups

configure-ad

Tutorial for setting up Active Directory

configure-dns

Tutorial outlines the implementation of DNS settings within Azure Virtual Machines.

configure-network-file-shares-and-permissions

Tutorial for creating network file shares and permissions.

data-analysis-portfolio

This is a repository to showcase skills, share projects, and track my progress in topics related to data analytics / data science.

osticket-prereqs

Prerequisite installation of the osTicket helpdesk support ticketing system

post-install-config

Tutorial outlines the post-installation configuration of the open-source help desk ticketing system osTicket.

shanikwah

This is my first repository.

sql

SQL Portfolio

ticket-lifecycle

Example of a help desk ticket lifecycle on osTicket

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