Users presented with macOS Sonoma even if it's deferred about supportapp HOT 7 CLOSED

I can only support this request. It is very unfortune from a users perspective that an alert / notification is displayed, but no update can be installed. I understand that the cause of the alert / notification are the preferences of softwareupdate, which show the update even though it is deferred, but a solution would be cool.

from supportapp.

same here...need a fix for this. THX

from supportapp.

As a workaround, we are now using key config key HideMajorUpdates. While an automatic solution would be easier to handle, this is still a good help for us at the moment.

from supportapp.

Hi, please refer to the documentation and search for HideMajorUpdates. This is the current way (same a last year) to hide the new major macOS version. The app looks at this preference domain /Library/Preferences/com.apple.SoftwareUpdate.plist and nothing is in there to detect the configured deferral and all updates (even deferred) are shown in this plist. Open to any suggestions if anyone was able to find the available updates as shown in System Settings.

from supportapp.

We just have submitted a feedback to apple that an API to query updates as visible in system settings is needed and we will also open an enterprise care ticket for this issue.

from supportapp.

HideMajorUpdates key is not working for me. I haven’t announced this feature to my users, but eventually someone is going to notice the red pip

from supportapp.

Resolved with v2.5.1 and HideMajorUpdates no longer needed

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