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rockowitz avatar rockowitz commented on June 23, 2024

It's not clear what you're describing here. I gather that "Picture Mode" is a setting in the OSD. Unfortunately, more recent monitors have modes, such as for games or showing video, that disable the ability to change various features. You need to poke around in the OSD to determine what setting disables your ability to set the brightness using feature x10.

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digitaltrails avatar digitaltrails commented on June 23, 2024

I would suggest downloading the Samsung manual. The example manual I've seen states what disables the brightness control. For example, some monitors disable the brightness if Eye Saver Mode is enabled.

Presumably anything that adapts to ambient lighting such as Eye Care: Ambient Picture or Eco Sensor Mode might also cause issues.

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missonserch avatar missonserch commented on June 23, 2024

It's not clear what you're describing here. I gather that "Picture Mode" is a setting in the OSD. Unfortunately, more recent monitors have modes, such as for games or showing video, that disable the ability to change various features. You need to poke around in the OSD to determine what setting disables your ability to set the brightness using feature x10.

Yes, “Picture mode” is a setting in the ost ranging from “Custom” to “Dynamic contrast” (0 to 7 respectively.) For the record, I’ve tried disabling every feature, including freesync, low input lag mode, etc. I’ve updated to the latest firmware, the issue persists, I have no idea why they made it this way, it does not make any sense. Contrast and sharpness are reported properly. I’ve probed other available features in case brightness was assigned to something wierd for whatever reason, that’s not the case. My second monitor from dell works flawlessly, so that can’t be a gpu/driver/system issue.

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digitaltrails avatar digitaltrails commented on June 23, 2024

I did a quick search, aside from Samsung's own manual, there's not a lot to find, this looked the most promising:
https://superuser.com/questions/822479/cant-change-monitor-brightness
Other search results mentioned that different cables might have an effect.

My own LG monitor locks contrast on all Picture-Modes except custom, so I always leave it in custom.

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Zhonglin-Niu avatar Zhonglin-Niu commented on June 23, 2024

I have the exact same problem.

image

For some reason, the brightness value is set to the current mode's index in Picture Mode. However, setvcp did work with a verification failed message every time since getvcp is working incorrectly.

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digitaltrails avatar digitaltrails commented on June 23, 2024

Has anyone contacted Samsung?

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