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Spiral-Memory avatar Spiral-Memory commented on June 23, 2024 1

Sometimes, that happens too 😂 but it mostly works..

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JeffreytheCoder avatar JeffreytheCoder commented on June 23, 2024 1

Check out this existing issue in RC-Electron.

Basically, the download link is opened in the default browser, not in the RC client (EC in our case). This is why in your case, you must log into RC in the browser before being authenticated to see the files.

Looks like this is an unsolved issue since 2016...so disabling the file protection option is a workaround for now

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Spiral-Memory avatar Spiral-Memory commented on June 23, 2024 1

Awesome !

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sidmohanty11 avatar sidmohanty11 commented on June 23, 2024 1

Good find @JeffreytheCoder !

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JeffreytheCoder avatar JeffreytheCoder commented on June 23, 2024

@Spiral-Memory Great find! I had this issue for a long time...any idea why the files won't render?

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Spiral-Memory avatar Spiral-Memory commented on June 23, 2024

Nope.. but if you just open rc once and refresh ec. It will start to render..

Why it happens is unknown !

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JeffreytheCoder avatar JeffreytheCoder commented on June 23, 2024

Nope.. but if you just open rc once and refresh ec. It will start to render..

Why it happens is unknown !

I did this but it still doesn't render on my side...could you share a screen recording?

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Spiral-Memory avatar Spiral-Memory commented on June 23, 2024

The exact cause is unknown !

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JeffreytheCoder avatar JeffreytheCoder commented on June 23, 2024

I found out the issue - I disabled the Settings -> File Upload -> Protect Uploaded Files and the files render perfectly :)

file-not-rendered

I'm updating the Readme so that EC contributors are aware of this

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Spiral-Memory avatar Spiral-Memory commented on June 23, 2024

Hey, but why ? Why will i disable the option to protect uploaded files ?

Let's not keep it in readme.. it's a vague solution with no explanation involved. also the issue happens even if we login with admin account on EC. Let's keep the solution here to keep track.

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Spiral-Memory avatar Spiral-Memory commented on June 23, 2024

Great find, in my opinion, let's keep this issue and solution here.. or maybe I'll ask to include it in the FAQ.. Keeping it in readme won't be good in my opinion !

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JeffreytheCoder avatar JeffreytheCoder commented on June 23, 2024

well it's better to let more people know about this issue and the workaround...putting this on the FAQ is a good idea

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