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thekevshow avatar thekevshow commented on June 26, 2024 1

I am also running into a similar problem with version 0.58.3 using gridFS

error logs I receive are

[Error: FileNotFound: no file with id vCDpXfD42Q4c2nRp4 found]

every time I try to upload a file from web or desktop app. Everything else seems to be working so I am confused what is causing this issue. I followed the instructions verbatim.

EDIT:
FIXED THIS ISSSUE by changing the domain url from the correct outside proxy access point. My apologies. but want to leave this here for anyone else that comes along the same issue, check your ROOT_URL and make sure it is proper to how you are accessing rocket.chat.

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Sing-Li avatar Sing-Li commented on June 26, 2024

Yes. @KenN7 Thank you for bringing this to our attention.

In the latest builds, both uploaded files and avatars are stored into MongoDB via GridFS by default. So any problem will go away.

You can change the storage target settings in the administration panel; or you can try the rocketchat/Rocket.Chat image (updated frequently) if you need a fix quick.

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geekgonecrazy avatar geekgonecrazy commented on June 26, 2024

Closing this. Please see docs for file storage methods.

https://github.com/RocketChat/docs/pull/1153

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farzadso avatar farzadso commented on June 26, 2024

@kev2316 Yes, changing the Site Url to it's correct value in Settings > General fixed the issue for me.

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