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faso-dev avatar faso-dev commented on June 11, 2024

Sorry for this, but i'm not able to open a new issue.

I'm working on M1 PRO and my OS is Mac OS Ventura, my python version is : 3.11.1

When i try to install this package with pip, i get this error :

error: subprocess-exited-with-error

  × python setup.py egg_info did not run successfully.
  │ exit code: 1
  ╰─> [6 lines of output]
      Traceback (most recent call last):
        File "<string>", line 2, in <module>
        File "<pip-setuptools-caller>", line 34, in <module>
        File "/private/var/folders/qd/2bzhxq4j2nj7z0khl22y7gvh0000gn/T/pip-install-1lr66dp8/absl-py_e186e8b71d72477aa1413652585ea91d/setup.py", line 34, in <module>
          raise RuntimeError('Python version 2.7 or 3.4+ is required.')
      RuntimeError: Python version 2.7 or 3.4+ is required.
      [end of output]

  note: This error originates from a subprocess, and is likely not a problem with pip.
error: metadata-generation-failed

× Encountered error while generating package metadata.
╰─> See above for output.

note: This is an issue with the package mentioned above, not pip.
hint: See above for details.

I know that it's not the same error, but i need help

from rasa.

m-vdb avatar m-vdb commented on June 11, 2024

Hi there, thanks for the bug report. I'm confused as to how you were able to open a new issue on our repo. We've moved all our issues to Jira (see this pinned issue). Can you let me know how you were able to create this GitHub issue?

At first sight, if I understand correctly, you're trying to install rasa with python 3.11. 3.11 is not a version we support at the moment (we support 3.7, 3.8, 3.9 and 3.10).

from rasa.

m-vdb avatar m-vdb commented on June 11, 2024

I'll close this issue for now. Feel free to reopen it on Jira 🙏🏻

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