{[13804] Insurance value is invalid} about postnl-magento1 HOT 6 CLOSED

Hi @edwinknol-mediact,

I'm assuming that you are trying to confirm a shipment with insurance (extra cover).

In the database, there is a field named "extra_cover_amount" in the tig_postnl_shipment. Could you tell me what the value of this of this field in the shipment you are trying to confirm?

from postnl-magento1.

Hi @tig-dennisvanderhammen

I've checked the shipment in the database. The value of "extra_cover_amount" is NULL. When is set a value by hand in this field, i'm able to print the shipping label.

from postnl-magento1.

@edwinknol-mediact, The servers of PostNL don't allow a value of 0 or lower to be insured. We recently did change the behaviour how the extra cover amount works.

In the past we would take the shipmentBaseGrandTotal and ceiled it to the nearest 500 (for example, when the total is 1150 euro, the extra cover amount would be 1500) with the minimum being 500. A change in the PostNL service allows this to be any number above zero. Now we simply return the shipmentBaseGrandTotal.

If you're certain the shipmentBaseGrandTotal is also above 0, you can check the code based around the method getDefaultExtraCoverAmount() in TIG/PostNL/Model/Core/Shipment.php.

If you can't figure out a solution, could you send us an e-mail at [email protected] with access to a staging environment where you can reproduce this issue?

from postnl-magento1.

Hi @edwinknol-mediact ,

I'm not 100% sure, but it seems you didn't mail us about this issue. Correct?
Did you figure out a solution or do you still want us to take a look at it?

Kind regards,

Jasper
TIG

from postnl-magento1.

Hi @tig-jaspersmits

Sorry for not replying anymore. We've fixed the issue, so this bugreport can be set closed.

Edwin

from postnl-magento1.

Hi Edwin,

No problem! Good to hear that you found a solution.
Hereby i will close this bugreport.

Kind regards,

Jasper
TIG

from postnl-magento1.