Comments (1)
Hi @2017Marina , this feature is not available yet,
actually you can just close cloned tickets at the same time.
If you want to refactor this part, please contact us here GLPI Network
I'm closing this issue, feel free to continue discussion here if you want.
Best regards
from escalade.
Related Issues (20)
- Enhancement - New option on the plugin configuration
- Translation bug HOT 1
- Improvement request by entity HOT 1
- php error group assignment HOT 2
- error: change of status HOT 1
- everyone can see the escalation HOT 2
- No more closing the ticket when adding the solution HOT 3
- Problem since update 2.9.5 The plugin systematically deletes the requester and observer groups. HOT 7
- Suite 2.9.5, erreur sur champ Demandeur lors création ticket HOT 10
- restaurer lugin escalade a la version compatible avec GLPI 10.0.10 HOT 5
- Impossibilité de supprimer un utilisateur dans "Attribué à" depuis version 2.9.6
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- Escalation each time the ticket is saved on 2.9.7 HOT 3
- Une erreur interne est survenue - Undefined array key "assign"
- 2.9.7 - Problems escalating HOT 4
- Wrong ticket status after escalation
- Escalation problem when saving tickets HOT 1
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from escalade.