User/Role List could not be obtained: after installation about pentaho-platform HOT 6 OPEN

Were you able to solve this? I am getting the same error, and can't figure out where my problem/typo is in the XML files.

Update:

So I figured it out. I had added the Postgres sections to the XML file, but I hadn't removed the initial file based repositry settings.

from pentaho-platform.

i get same with 8.0.2
resolve by build by myself with tag 8.2.0.2-466
zhicwu/docker-biserver-ce#44 (comment)

from pentaho-platform.

@dmcwhinnie Which XML file are you referring here? I am facing the same issue..

from pentaho-platform.

@dmcwhinnie Which XML file are you referring here? I am facing the same issue..

@deekal02 I don't remember exactly, but it would be in one the files referenced here

https://help.pentaho.com/Documentation/8.1/Setup/Installation/Archive/PostgreSQL_Repository

from pentaho-platform.

Same issue seems to happen on 9.x versions.
By installing SNAPSHOT version, error doesn't occur and login is ok.
Tried finding differences between repo config file between versions, but I didn't find anything.

from pentaho-platform.

Had this issue and solved it after deleting files in path pentaho-solutions/system/jackrabbit/repository

also review your settings on repository.xml

Reference: https://stackoverflow.com/questions/52336101/user-role-list-could-not-be-obtained-pentaho

make sure that you delete the "repository" directory inside of /pentaho-solutions/system/jackrabbit as this is an index of the repository. If you change your database back-end, then this index needs to be rebuilt. The index is rebuilt automatically if the server sees that "repository" directory doesn't exist at startup

from pentaho-platform.