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sucithrashanu avatar sucithrashanu commented on July 18, 2024

@JasminDreasond
If you are still facing this issue.Please provide latest PayPal-Debug-ID.
Thanks

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prakash-gangadharan avatar prakash-gangadharan commented on July 18, 2024

Hi @JasminDreasond, do you have any recent instance of this Error 500?

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sucithrashanu avatar sucithrashanu commented on July 18, 2024

@JasminDreasond

The reported issue look like merchant is doing the create plan using new api call and trying to get the plan details using old legacy api.

POST-Create a Billing Plan using https://api.sandbox.payapl.com/v1/billing/plans
GET- Do a get call using https://api.sandbox.payapl.com/v1/payments/billing-plans/{{planId}}
Error will be thrown stating "Internal error while fetching plan information.Please contact administrator"

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JasminDreasond avatar JasminDreasond commented on July 18, 2024

the debug id is 30a49b57e4d34
the plan creator is https://api.sandbox.payapl.com/v1/billing/plans

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prakash-gangadharan avatar prakash-gangadharan commented on July 18, 2024

@JasminDreasond, it looks like you have created billing plan via below API https://developer.paypal.com/docs/api/subscriptions/v1/#plans_create.

https://developer.paypal.com/docs/api/subscriptions/v1/#plans - this new endpoint was not implemented in sdk yet and it is still using the deprecated endpoint.

This issue occurs when you create billing plan via new enpoint and trying to make GET call via deprecated endpoint.

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prakash-gangadharan avatar prakash-gangadharan commented on July 18, 2024

@JasminDreasond REST Sdks still using below Billing Plans API
https://developer.paypal.com/docs/api/payments.billing-plans/v1/#billing-plans

Deprecation notice:

  • The /v1/billing-plans endpoints are deprecated.
  • Use the /v1/billing/subscriptions endpoints instead.
  • For details, see Subscriptions Integration.

Currently we do not have any stipulated timeline to replace the deprecated endpoints with the newer one but it may be available in near future.

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prakash-gangadharan avatar prakash-gangadharan commented on July 18, 2024

Similar issue : #431

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