In order to defend and preserve the honor of the profession of site reliability engineering...
I Promise that, to the best of my ability and judgement...
- I will fearlessly and relentlessly improve the reliability of my services at every opportunity. I will never knowingly do anything degrade them.
- I will constantly and religiously measure my SLIs and use them to drive my decisions.
- I will not remain silent in the presence of harmful code. I will not knowingly allow code or design that is defective, anywhere near my production systems.
- I will ensure any toil is measured, marked and quickly automated away entirely.
- I will build tools that will help my developers be more productive.
- I will be compassionate and kind to my developers. I will respect their craft and be sympathetic to their woes at all times.
- I will do all that I can to "Keep The Light On".
- I will not blame "people" when things go wrong. Mistakes happen, they are simply opportunities to learn.
- I will always have a healthy dose of symapthy for on-calls. I will ensure that alerts are actionable and on-call fatigue is low.