Comments (4)
Yes definitely! Exactly what I tried to mean thanks for clarifying,
Being able to create a new conversation is great because it allows you to streamline both processes
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hey @shunkakinoki! what do you mean by raising a ticket? like creating a new conversation/message via the API?
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hi @reichert621 Thanks once again!
Yes, for example like creating a ticket through a form like the one below.
If we could have an api to post the form description to papercups, it would really be awesome, we could handle all of the customer success through papercups
example on https://vercel.com/support/request
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makes sense! I'll have to think about this one a little more... we could make it possible to create a new conversation in papercups through a form like this, but not sure about a "ticketing" system 🤔
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Related Issues (20)
- Error: "Attempted to send event papercups:plan with payload {"plan":null} before iframeRef was ready" HOT 1
- [React Native, Expo] UI elements slide up when keyboard opens? HOT 4
- Chat widget color shows as solid aka no design features or graphics within...
- High vulnerability detected for axios dependency
- Using the chat widget with different backends like Twilio
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- disabling attachments in chatWindow
- Persist open/closed state across pages
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- Add sound on new notifications
- Add `styles` prop for easier customization
- Add option to hide widget outside working hours HOT 6
- When requireEmailUpfront is on a user should not be able to upload a file until they entered their email
- Add ability to parse Markdown images HOT 2
- When submitting a markdown image it stretches and breaks the chat-widget HOT 1
- Style newMessagesNotificationText
- React: Could not resolve dependency HOT 4
- Security concerns
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