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jpeezus avatar jpeezus commented on August 29, 2024

When you say default password are you using the password that we listed in the Transit VPC deployment guide?

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panama63119 avatar panama63119 commented on August 29, 2024

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jpeezus avatar jpeezus commented on August 29, 2024

For the sake of testing I would recommend to go back to the default bootstrap file
use the default credentials defined in the transit VPC guide
user is admin
password starts with a "R"

It does take some time for the PAGroup firewalls to be accessible via console but once they are are the default passord that starts with "R" will work. it's not the default admin/admin username and password but I am sure you are aware of that.

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panama63119 avatar panama63119 commented on August 29, 2024

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jpeezus avatar jpeezus commented on August 29, 2024

yes as long as you bootstrap file in the S3 bucket matches the password in the stack deployment it should work. Can you provide detail on when you changed the password?
Did you launch the templates first then change the password?

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panama63119 avatar panama63119 commented on August 29, 2024

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panama63119 avatar panama63119 commented on August 29, 2024

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narayan-iyengar avatar narayan-iyengar commented on August 29, 2024

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panama63119 avatar panama63119 commented on August 29, 2024

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narayan-iyengar avatar narayan-iyengar commented on August 29, 2024

ok...so you see firewalls but can't log into them, right?

The most common case for this that the bootstrapping has failed.
How are you updating the bootstrap file?

As jpeezus points maybe you can try to deploy it without any changes first and then start updating bootstrap files?

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panama63119 avatar panama63119 commented on August 29, 2024

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panama63119 avatar panama63119 commented on August 29, 2024

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panama63119 avatar panama63119 commented on August 29, 2024

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cronq avatar cronq commented on August 29, 2024

On the same topic, I've deployed this about 10 time with non-default CIDRs and it only worked once (the first time). What I was typically seeing was that a CheckVPN (sorry, I didn't document exactly) message was stuck in the SQS queue and just like panama, the FWs and VPNs were built, but it never loaded the bootstrap. Not sure that it's related, but I finally just used the default CIDRs last night and everything came up fine. No stuck message in SQS, BUT both of the step functions reported errors.

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panama63119 avatar panama63119 commented on August 29, 2024

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panama63119 avatar panama63119 commented on August 29, 2024

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freimer avatar freimer commented on August 29, 2024

Have you checked the screenshot in AWS EC2 of the PA instances when they are booting, and verified that they are bootstrapping successfully? You can check the userdata for the instances, and that should point to a S3 bucket. That bucket has to have specific "folders," including software and license, even if nothing is in them. If they don't, bootstrap won't work, it won't load the boostrap.xml, you won't be able to login to the firewalls, and nothing will work.

I would verify that you can successfully login to the firewalls, which indicates the bootstrap was successful and the password configured, before worrying about step functions and lambda code...

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