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vzukanov avatar vzukanov commented on August 29, 2024

Just in case you'll need it, attaching the information about Max Lumi 2 device that I'm using.
boox_info_1
boox_info_2

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vzukanov avatar vzukanov commented on August 29, 2024

Also tried to update the device to latest firmware, but the raw input callbacks still don't work. This is the updated OS:
image

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vzukanov avatar vzukanov commented on August 29, 2024

I also tested PngNote app by @karino2. Found the same problem: raw input callback never called.

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vzukanov avatar vzukanov commented on August 29, 2024

I tested the same APK on another Max Lumi 2 device and it works there as expected. So, this seems to be related to a specific device, which is really odd.
Is there any configuration which controls whether raw input notifications are sent to SDK users?

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onyx-chenhj avatar onyx-chenhj commented on August 29, 2024

@vzukanov Hello, I guess your Max Lumi 2 version is October 27th, and there is this problem.
Please upgrade the firmware (after November 17th) and try again.
Thank you.

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vzukanov avatar vzukanov commented on August 29, 2024

Can confirm that updating to firmware from Nov 18, 2021 solved this problem.
In this context, I find it surprising that when I updated device's firmware two weeks ago, it did not install this version, despite the fact that its "release date" is Nov 2021.
Closing this ticket.

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