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Comments (6)

guusgooskens avatar guusgooskens commented on August 16, 2024

Ok restarting Revit fixed the issue! It seems that running the installer while having Revit open might cause this issue?

from regular.

guusgooskens avatar guusgooskens commented on August 16, 2024

Ok I got this fatal error now when I clicked New Rule in the Rule Manager (Revit 2020 and one BIM 360 document open):
image

from regular.

OliverEGreen avatar OliverEGreen commented on August 16, 2024

Thanks for the detailed breakdown of the issue. The first error will be to do with having Revit open during install - the cache won't have saved the document yet!

The second one is very interesting. Shall we set up a debugging session to look at this together?

from regular.

cillianjohn avatar cillianjohn commented on August 16, 2024

Hi,
I'm having a similar problem, so I thought I'd add my info here.
I'm using Revit 2021.1.2, and have installed your "Regular" add-in.
My problem is that Revit ultimately crashes when I try to create a new rule.
The steps to recreate the bug are:

  1. Open Revit, open Revit project.
  2. Select Rule Manager, click on "New Rule"
  3. I get a warning pop up box saying;
    Regular-issue-1
  4. Close warning box and try clicking "New Rule" again.
  5. Then get this warning
    Regular-issue-2

I have tried this out in 2 separate Revit projects with the same result as described above.

from regular.

OliverEGreen avatar OliverEGreen commented on August 16, 2024

Hi cillianjohn,

Thanks for adding in - I will try on a fresh PC to see if I can imitate these issues. Should I be unable to reproduce, are you available for a debugging session in the near future?

from regular.

cillianjohn avatar cillianjohn commented on August 16, 2024

Thanks for the quick reply.
Yea sure, we can meet for a debugging session sometime soon if needed. I'm in the EEST timezone. Drop me an email and we'll set it up.

from regular.

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