Comments (9)
Can you give as a bit more information, when and how this happened? Please take a look at the issue template.
from notes.
Maybe it is connected to this nextcloud/server#3818
I just started using nextcloud. notes app seems very useful but does not work always :s
Deleting the whole notes folder and retry did not fix the problem, however I can take notes as expected with another user id. No idea if it is important but the user id having problems is in the admin group while the user id that can use notes is not an admin.
from notes.
@d-jsb Do you have the problem only if you create a new note or also if you update it? Maybe it's realated to #58.
from notes.
I made a note and when I came back to it, all of my edits were gone. Looks like the online editor might blow away changes made by another tool.
from notes.
https://mangolassi.it/topic/12938/how-do-you-rename-a-note-in-nextcloud
from notes.
@scottalanmiller Please provide more info (see issue template), e.g. what do you mean by "another tool"?
from notes.
Hi,
I'm experiencing the same issue here. This problem does not always occurs, but when it does, I can see in my server log than the first PUT
update request is being sent but no other one (see logs section in the template below). Also, the loading spinner at the top of the note is not interrupted. Displayed without discontinuation.
Using the Android app, this is somewhat reflected by never-ending notes synchronisation, but I can't be sure it's related. The Android app seems to be less (or not, if I misinterpret the origin of the problem just mentioned) affected by this issue.
I don't know what is the origin of this problem, as it's not systematic. But it's frequent and pretty annoying.
Feel free to ask if there is anything more you want to know.
Steps to reproduce
- Open the Nextcloud Notes app on the web.
- Start writing into an existing note or a new one.
- Reload the page.
Expected behaviour
The whole note is saved at any moment.
Actual behaviour
Only the beginning of the note is saved.
...Sometimes.
Server configuration
Operating system: CentOS 7
Web server: Nginx 1.10.2 (and PHP-FPM)
Database: MariaDB
mysql Ver 15.1 Distrib 10.1.22-MariaDB, for Linux (x86_64) using readline 5.1
PHP version: 7.1
PHP 7.1.4 (cli) (built: Apr 13 2017 13:22:31) ( NTS )
Nextcloud version: 11.0.3
Notes app version: 2.2.0
Updated from an older Nextcloud/ownCloud or fresh install: Update from ownCloud, but the Notes app was installed for the first time on this version of NextCloud.
Where did you install Nextcloud from: targz package downloaded from the official website.
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- activity: 2.4.1
- calendar: 1.5.2
- comments: 1.1.0
- contacts: 1.5.3
- dav: 1.1.1
- federatedfilesharing: 1.1.1
- federation: 1.1.1
- files: 1.6.1
- files_automatedtagging: 1.1.1
- files_downloadactivity: 1.0.1
- files_external: 1.1.2
- files_pdfviewer: 1.0.1
- files_reader: 1.0.4
- files_sharing: 1.1.1
- files_texteditor: 2.2
- files_trashbin: 1.1.0
- files_versions: 1.4.0
- files_videoplayer: 1.0.0
- firstrunwizard: 2.0
- gallery: 16.0.0
- gpxpod: 2.1.1
- keeweb: 0.3.1
- logreader: 2.0.0
- lookup_server_connector: 1.0.0
- nextcloud_announcements: 1.0
- notes: 2.2.0
- notifications: 1.0.1
- ocsms: 1.12.0
- password_policy: 1.1.0
- previewgenerator: 1.0.6
- provisioning_api: 1.1.0
- serverinfo: 1.1.1
- sharebymail: 1.0.1
- spreed: 1.2.0
- survey_client: 0.1.5
- systemtags: 1.1.3
- tasks: 0.9.5
- templateeditor: 0.2
- theming: 1.1.1
- twofactor_backupcodes: 1.0.0
- twofactor_totp: 1.1.0
- updatenotification: 1.1.1
- workflowengine: 1.1.1
Disabled:
- admin_audit
- encryption
- external
- files_accesscontrol
- files_retention
- rainloop
- user_external
- user_ldap
- user_saml
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "ocd417fe59ee",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"<my domain here>"
],
"datadirectory": "\/home\/www\/<my domain here>\/nuage\/data",
"dbtype": "mysql",
"version": "11.0.3.2",
"installed": true,
"loglevel": 4,
"maintenance": false,
"forcessl": true,
"theme": "",
"mail_from_address": "<my domain here>",
"mail_smtpmode": "php",
"mail_domain": "<my domain here>",
"secret": "***REMOVED SENSITIVE VALUE***",
"dbname": "owncloud",
"dbhost": "127.0.0.1",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"trashbin_retention_obligation": "auto",
"debug": false,
"log_rotate_size": 104857600
}
}
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: none
Client configuration
Browser: Firefox 53.0.2 (64 bits)
Operating system: ArchLinux up-to-date (x86_64 Linux 4.10.13-1-ARCH)
Logs
Web server error log
Web server error log
When the Notes app works normally, the log looks like this:[15/May/2017:13:12:49 +0200] "GET /apps/notes/ HTTP/1.1" 200 35497 "-"
[15/May/2017:13:12:50 +0200] "GET /apps/theming/styles?v=1 HTTP/1.1" 200 38 "-"
[15/May/2017:13:13:00 +0200] "GET /apps/theming/js/theming?v=1 HTTP/1.1" 200 215 "-"
[15/May/2017:13:13:01 +0200] "GET /avatar/Amaury/32?v=2 HTTP/1.1" 304 0 "-"
[15/May/2017:13:13:02 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 74 "-"
[15/May/2017:13:13:02 +0200] "GET /apps/notes/notes/146578 HTTP/1.1" 200 2616 "-"
[15/May/2017:13:13:05 +0200] "GET /apps/notes/notes HTTP/1.1" 200 23460 "-"
[15/May/2017:13:13:16 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2625 "-"
[15/May/2017:13:13:20 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2638 "-"
[15/May/2017:13:13:22 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2648 "-"
[15/May/2017:13:13:24 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2653 "-"
[15/May/2017:13:13:26 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2658 "-"
[15/May/2017:13:13:28 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2672 "-"
[15/May/2017:13:13:30 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2677 "-"
[15/May/2017:13:13:30 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 74 "-"
[15/May/2017:13:13:32 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2690 "-"
[15/May/2017:13:13:35 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2698 "-"
[15/May/2017:13:13:38 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2707 "-"
[15/May/2017:13:13:40 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2712 "-"
[15/May/2017:13:13:44 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 200 2729 "-"
But when the problem occurs:
[10/May/2017:18:28:42 +0200] "GET /apps/notes/ HTTP/1.1" 200 33965 "-"
[10/May/2017:18:28:43 +0200] "GET /avatar/Amaury/32?v=1 HTTP/1.1" 200 0 "-"
[10/May/2017:18:28:43 +0200] "GET /apps/theming/styles?v=0 HTTP/1.1" 200 38 "-"
[10/May/2017:18:28:48 +0200] "GET /apps/theming/js/theming?v=0 HTTP/1.1" 200 215 "-"
[10/May/2017:18:28:50 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 74 "-"
[10/May/2017:18:28:54 +0200] "GET /apps/notes/notes/144671 HTTP/1.1" 200 2622 "-"
[10/May/2017:18:29:19 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 74 "-"
[10/May/2017:18:29:35 +0200] "GET /apps/notes/notes HTTP/1.1" 200 20598 "-"
[10/May/2017:18:29:44 +0200] "PUT /apps/notes/notes/144671 HTTP/1.1" 200 2688 "-"
# And then, no more PUT request is being made. Even if I write into the file. Also, the PUT request is received pretty late compared to the normal case.
I also, sometimes, get a 500 internal Error from the PUT /apps/notes/notes/id
endpoint:
[14/May/2017:22:18:43 +0200] "GET /apps/notes/ HTTP/1.1" 200 35499 "-"
[14/May/2017:22:18:45 +0200] "GET /apps/theming/styles?v=1 HTTP/1.1" 200 38 "-"
[14/May/2017:22:18:50 +0200] "GET /apps/theming/js/theming?v=1 HTTP/1.1" 200 215 "-"
[14/May/2017:22:18:51 +0200] "GET /avatar/Amaury/32?v=2 HTTP/1.1" 304 0 "-"
[14/May/2017:22:18:51 +0200] "GET /apps/notes/notes/146578 HTTP/1.1" 200 106 "-"
[14/May/2017:22:18:51 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 74 "-"
[14/May/2017:22:18:56 +0200] "PUT /apps/notes/notes/146578 HTTP/1.1" 500 16945 "-"
But strangely, there is no related error in either the Nginx error log or the Nextcloud log.
Nextcloud log (data/nextcloud.log)
Nextcloud log
Nothing relevant inside (according to the date), but I share the last lines anyway.
{"reqId":"Hcqe96hm0InRNVZF61j6","remoteAddr":"<snip>","app":"core","message":"Trusted domain error. \"<snip>\" tried to access using \"<snip>\" as host.","level":2,"time":"2017-05-02T16:29:18+00:00","method":"GET","url":"\/","user":"--","version":"11.0.3.2"}
{"reqId":"QlR9JNooLLhUMa6CtoeT","remoteAddr":"<snip>","app":"core","message":"Login failed: 'Amaury' (Remote IP: '<snip>')","level":2,"time":"2017-05-02T16:56:26+00:00","method":"POST","url":"\/login","user":"--","version":"11.0.3.2"}
{"reqId":"QlR9JNooLLhUMa6CtoeT","remoteAddr":"<snip>","app":"core","message":"Bruteforce attempt from \"<snip>\" detected for action \"login\".","level":1,"time":"2017-05-02T16:56:26+00:00","method":"POST","url":"\/login","user":"--","version":"11.0.3.2"}
{"reqId":"yUWHBlHZT6fDbXYIIG8W","remoteAddr":"<snip>","app":"core","message":"Login failed: 'Amaury' (Remote IP: '<snip>')","level":2,"time":"2017-05-02T16:56:34+00:00","method":"POST","url":"\/login?user=Amaury","user":"--","version":"11.0.3.2"}
{"reqId":"yUWHBlHZT6fDbXYIIG8W","remoteAddr":"<snip>","app":"core","message":"Bruteforce attempt from \"<snip>\" detected for action \"login\".","level":1,"time":"2017-05-02T16:56:34+00:00","method":"POST","url":"\/login?user=Amaury","user":"--","version":"11.0.3.2"}
{"reqId":"GfNlbAT9vU8jIv7jylc5","remoteAddr":"<snip>","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 409 Parent node does not exist\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\Conflict\",\"Code\":0,\"Trace\":\"#0 \\\/home\\\/www\\\/<path>\\\/<path>\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(590): Sabre\\\\DAV\\\\Server->createCollection('T\\\\xC3\\\\xA9l\\\\xC3\\\\xA9versement...', Object(Sabre\\\\DAV\\\\MkCol))\\n#1 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpMkcol(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#2 \\\/home\\\/www\\\/<path>\\\/<path>\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#3 \\\/home\\\/www\\\/<path>\\\/<path>\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:MKCOL', Array)\\n#4 \\\/home\\\/www\\\/<path>\\\/<path>\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#5 \\\/home\\\/www\\\/<path>\\\/<path>\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(60): Sabre\\\\DAV\\\\Server->exec()\\n#6 \\\/home\\\/www\\\/<path>\\\/<path>\\\/remote.php(165): require_once('\\\/home\\\/www\\\/<path>...')\\n#7 {main}\",\"File\":\"\\\/home\\\/www\\\/<path>\\\/<path>\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php\",\"Line\":1143,\"User\":\"Amaury\"}","level":4,"time":"2017-05-11T11:43:44+00:00","method":"MKCOL","url":"\/remote.php\/webdav\/<path>\/2017\/05\/","user":"Amaury","version":"11.0.3.2"}
Browser log
Browser log
Nothing really useful in my browser log currently. But I'm not right now able to reproduce this issue (it's pretty random, remember?). I'll add anything I found the next time this bug is around.
As for the network logs, see the server logs section above.
Content Security Policy: « frame-src » directive is obsolete. Please use the « child-src » directive instead. (unknown source)
JQMIGRATE: Migrate is installed, version 1.4.0 (jquery-migrate.min.js:2:542)
from notes.
Are you still experiencing this problem with the latest version of notes and nc server @AmauryCarrade @samterabyte ?
from notes.
Closing because of missing info. If you encounter this again, please open a new issue and make sure you fill out the issue template. Then we can help debug the problem.
from notes.
Related Issues (20)
- [Bug]: Nextcloud Notes not respecting spelling HOT 1
- Cannot use shared folder for notes anymore. HOT 19
- Filerun compatible HOT 1
- Checkbox reordering like google keep HOT 2
- Manage concurrent edits of notes part 2
- Option to download/export a note file.
- Sort on Note title and Category HOT 1
- Artifacts in the settings window HOT 1
- Ability to turn off rich text editor in the options HOT 3
- Possible bug on Notes app version 4.10.0 HOT 3
- Weird behavior when clicking on text in code block, Firefox browser HOT 1
- Disabling URL previews in text files doesn't fully disable the behaviour HOT 2
- Hyphen does not turn into bullet point when pasting text after it in rich text editor. HOT 1
- Can you add collapsible directory listing in web browser either?
- cannot connect to existing next cloud account HOT 2
- Nextcloud Notes App | Could not load files settings.
- Design polishing HOT 1
- Add SPDX headers
- Icons in settings modal deplaced HOT 2
- Category is not retained when a note is shared HOT 1
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