Comments (3)
Hi @abdulrahman7818! From the query you ran, it appears you're looking for data from a day ago. When Neon queries data, it use the time range specified in the timepicker, located at the top right corner of the page. The default for the timepicker is 'last 30 mins.' When it queries data, and does not receive any records for that time range, it assumes all is well. If you want it to query from beyond the default, switch the time in the timepicker to an earlier time.
from nr1-neon.
Hi Amit,
Thank you for your response and sorry for the delay in reply.
I tried, but even then it's showing green. Could you please verify and let me know if you want me to attach the samples.
from nr1-neon.
Hi @abdulrahman7818,
The next time you see this happening, can you run this query, and verify that you're getting the right results from the query, please?
SELECT latest(current_state), latest(incident_id) FROM alert WHERE policy_name IN ('POLICY_NAME') FACET policy_name, condition_name SINCE 30 minutes ago LIMIT MAX
I'm assuming you're sending the notifications to the alert
event, based on your screenshot. Also, replace POLICY_NAME
with the name of the alert policy. You can also list multiple policy names within the parenthesis, comma separated, and with each policy name surrounded with single quotes.
If you're seeing a different output in the query you ran than what you're seeing in Neon, could you put in a ticket through New Relic support, please? I may need additional information to debug, and I'd rather not have your data show up here.
You can put in the ticket here: https://support.newrelic.com/new-ticket
from nr1-neon.
Related Issues (19)
- Edit/delete rows and columns HOT 2
- Add a WHERE clause for attribute HOT 3
- Augment the Board setup to support for Tags
- Needs edit & delete functionality HOT 3
- Upgrade the project meta data to support new catalog commands HOT 1
- Refactor the use of PlatformStateContext, NerdletStateContext, and AutoSizer HOT 1
- Add Alert Hook setup documentation to the project
- On empty state, provide a more friendly look ahead for the setup HOT 2
- Augment the edit screen documentation
- You must be able to edit Cells on a Board HOT 1
- chore: upgrade eslint HOT 1
- Unable to delete some boards HOT 2
- No/Blank result with new relic attribute on custom insights events HOT 3
- Not working with percentile attributes HOT 2
- [Repolinter] Open Source Policy Issues HOT 1
- [Repolinter] Open Source Policy Issues
- NR1 library deprecation issues HOT 2
- NR1 library deprecation issues HOT 1
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