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waveyboym avatar waveyboym commented on June 19, 2024

Hi @Lolguy8321, thank you for submitting an issue.

My first assumption for something like this is that you may not have microsoft edge browser installed. The browser should come pre-installed with windows builds, but since you said you have a custom build, I am assuming that this may be the case. The app depends on this in order to serve you the UI: requirements
Here is a download link in case you don't have it: edge

However if that is not the issue, then I would like to ask for some more details:

  1. Which version of the app did you download and attempt to run. You can normally see the version of the app as part of the name of the file you downloaded, eg muzik-offline_0.x.0_x64-setup.exe?
  2. Which version of Microsoft Edge do you have. You can find this information in the Settings -> About Microsoft Edge of the browser?
  3. Could you launch the app from the terminal and report any errors thrown:
  • Open the Windows terminal.
  • In the terminal, navigate to where you stored the app when you download, eg C:\Users\User\AppData\Local\muzik-offline
  • Once in the correct directory, you can run the app by typing muzik-offline.exe and pressing Enter.
  • If any errors occur during the launch process, they will be displayed in the terminal window. Copy whatever is printed out and paste it here as a comment.

from muzik-offline.

waveyboym avatar waveyboym commented on June 19, 2024

Hi @Lolguy8321. Has your issue been resolved?

from muzik-offline.

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