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hmitsch avatar hmitsch commented on September 6, 2024

Ich würde mit einer einfachen NPS (Net Promoter Score) Analyse starten.

Nach jedem Meeting eine Mail mit folgenden zwei Fragen an die Teilnehmer:

  • Wie wahrscheinlich ist es, dass du dieses Meeting einem Mozillian weiterempfehlen wirst?“ Gemessen werden die Antworten auf einer Skala von 0 (unwahrscheinlich) bis 10 (äußerst wahrscheinlich).
  • Optionale Zusatzfrage: Was müssen wir tun, um deine Antwort um zwei Punkte zu verbessern?

Details siehe hier: https://de.wikipedia.org/wiki/Net_Promoter_Score

from ziele2016.

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