Monero transaction stuck as sent in the GUI about monero-gui HOT 8 CLOSED

I'm a bit confused, does the transaction id show up when you search it on xmrchain.net?

Also can you go to Settings -> Info, and share what "Wallet mode" you have?

from monero-gui.

Yes, it shows up with 1200 confirmations and 2 outputs of 0 xmr. As for wallet mode, i have since switched from simple to advanced using a remote node, i have tried a few from monero.fail. This was one of the things that possibly solved my problem when i had this issue before, but it hasnt worked this time

Please let me know if you have any ideas :)

from monero-gui.

A transaction can't be "stuck as sent", either you sent it or not. According to the 1200 confirmations it correctly sent the transaction. What is the exact issue you are having?

from monero-gui.

The transaction hasnt been received by the other wallet.

Thats what i meant by stuck as sent, as I understand maybe I didnt communicate that very well.
I believe the only ever time i had this issue, i followed a guide for tx stuck on pending, and managed to solve the problem by reinstalling the wallet. But none of the fixes in the stackexchange post i linked have helped this time.

I decoded the tx on xmrchain and the 2 outputs both show amounts of '?' rather than a decimal amount

i compared this with a previous successful transaction that showed an output matching the sent amount of xmr.

Thats what is leading me to believe the transaction is stuck, as it hasnt shown up in the other wallet either :)

from monero-gui.

Stuck as pending means the transaction didn't propagate to the network, it would mean it doesn't show up on xmrchain.net. This did not happen here so the issue must be somewhere else, 1200 confirmations means it correctly sent. Did you double check with the person who is receiving that funds that the issue isn't on their side?

i compared this with a previous successful transaction that showed an output matching the sent amount of xmr.

Did you do this with a transaction that you received or that you sent?

from monero-gui.

Yes, the xmr definitely didnt arrive. I had this issue with somebody once before, and the transaction did show on xmrchain. Very strange now that you say

Did you do this with a transaction that you received or that you sent?

I have double checked, and i was wrong, i must have compared this with a incoming transaction rather than one i sent. Apologies.

So it looks like the transfer has sent, but has not been received. Is there any other ways of getting in between this and trying to troubleshoot? It would be a huge weight lifted off my back. Im pretty much 100% certain the transaction was sent to the right address of course.

from monero-gui.

Can the receiver do this decode output thing?

If you sent it to the correct address then it's almost certainly an issue with the receiver wallet. Do you know what wallet software they use?

from monero-gui.

Thank you, i'll have them do it and report back.

Do you know what wallet software they use?

Not certain ill ask.

Thank you very much for now.

from monero-gui.