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milesmcc avatar milesmcc commented on August 23, 2024

Does your SMTP email provider use TLS? Could you provide more information about your configuration/environment so we can isolate the issue?

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notarobot63 avatar notarobot63 commented on August 23, 2024

Hello, yes my server uses STARTTLS on port 587

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milesmcc avatar milesmcc commented on August 23, 2024

Could you please provide more information about your environment? For example, could you provide a redacted version of your environment file?

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notarobot63 avatar notarobot63 commented on August 23, 2024

Shynet is running via docker compose on a Ubuntu 20.04 Server VM and is then served through Nginx reverse proxy. Mail server is external and my own, but Shynet mail don't even leave the container so I doubt the probleme is here.

Did you look at the logs I provided ?
Here is my .env file.

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milesmcc avatar milesmcc commented on August 23, 2024

Yes, I saw the logs. The env file that you sent is password protected, though, so I can’t see it.

Unfortunately it really does look like the SSL on your web server is misconfigured; Shynet uses Django’s email implementation, so the issue is almost certainly unrelated to Shynet.

Unless others can replicate the issue on their machines (which I’ve attempted to do for this email error unsuccessfully), there’s really nothing I can do to help here. Sorry.

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