Unable to load shared library 'Dicom.Native-linux-x64.so' or one of its dependencies. about dicom-server HOT 14 CLOSED

@bcarthic I tried pulling latest code and buidling web project and deploying it on linux app service intstance. now its working fine. Im able to see the images in viewer.

We can close this issue.

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@ashutosh1211, Thanks for reporting this error. Could you provide the sample file to verify from our end.

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Hi @bcarthic ,

I have installed latest master on Azure app service on Linux host.
Built the web application project and deployed its content on app service.

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2023-03-25T18:17:43.266404740Z: [INFO] /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found (required by /home/site/wwwroot/runtimes/linux-x64/native/Dicom.Native-linux-x64.so.so)

Seems that you do not have the correct version of glibc installed.

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Requirements need to be documented https://github.com/microsoft/dicom-server/blob/main/docs/development/setup.md#requirements for this

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How to install GLIBC_2.29 on Linux App Service instance?

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Similar issue while using Windows app service instance.

Viewer not loading images and API returing following error.
The specified transcoding is not supported.

Following error received on logs.

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@bcarthic @abdullah248 any updates on this issue?

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@bcarthic @abdullah248 any updates on this issue?

@ashutosh1211 There could be few different issue while transcoding. If you can share the DICOM file, we will able to debug and let you know what is the issue.

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@bcarthic @abdullah248 any updates on this issue?

@ashutosh1211 There could be few different issue while transcoding. If you can share the DICOM file, we will able to debug and let you know what is the issue.

It works while on the development machine.

In production it is not able to get the native coded libraries, and failing to transcode the frame.

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@bcarthic @abdullah248 any updates on this issue?

@ashutosh1211 There could be few different issue while transcoding. If you can share the DICOM file, we will able to debug and let you know what is the issue.

It works while on the development machine.

In production it is not able to get the native coded libraries, and failing to transcode the frame.

Interesting, how did you deploy your app? Did you try our Deploy to Azure ?

I recently deployed using the template and I don't find any issues.

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No I have not deployed using "Deploy to azure " functionality.

I have built the web project using pipeline and released manually.

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ct using pipeline and rele

Could you try deploying through the template, I am not sure how the build process works at your end.

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Sure I'll try that and let you know.

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