Comments (10)
jwiley84
commented on May 18, 2024
Hi @desflan! Just wanted to let you know I haven't forgotten about you! I have been able to replicate this (bots loaded in Free Teams does not respond, at all). I'm working on tracking down a reason and solution.
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desflan
commented on May 18, 2024
thank you @jwiley84
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billbliss
commented on May 18, 2024
@desflan - Bill from the Microsoft Teams team here. We think we know what's happening but want to verify. Can you get the conversationId from a conversation between your bot and the paid version of Teams, i.e. where it works? You have to stop it in the debugger or log it, but judging from the above I think you're familiar with that.
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desflan
commented on May 18, 2024
@billbliss conversationId from a conversation between my bot and the paid version of Teams where it works is as follows:
"19:[email protected];messageid=1540924083460"
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CoHealer
commented on May 18, 2024
@billbliss, any word on the verification?
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Wajeed-msft
commented on May 18, 2024
@desflan - Could you please start a conversation with your bot from a new user( user who never interacted with your bot before)?
I tired your bot from one of the Freemium account and it replied. Could you please confirm if you can still repro this?
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mhodovaniuk
commented on May 18, 2024
@Wajeed-msft , I am facing a similar issue: my bot receives messages from the Web Chat, but I am not able to receive messages from the MS Teams. I have started a conversation with a new user, but still, it does not work. For some reason, I was able to get a message yesterday, but today it doesn't work again. My app id is e2d829d8-7698-4c9f-86e0-4481798d2f28. This is self-hosted bot.
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desflan
commented on May 18, 2024
@Wajeed-msft I can no longer repro this issue, it seems to have been fixed....was there a setting on the bot side that I missed? Thanks for resolving.
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CoHealer
commented on May 18, 2024
Removed bot support team from assignment as the issue appears to have been resolved server side in Teams
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EricDahlvang
commented on May 18, 2024
Closing, since this issue has been resolved.
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