Customer notes from appointment about bookings-samples HOT 4 CLOSED

Hi,

@fpintos Could you help with this please?

Thanks
Alex

from bookings-samples.

Indeed...that property is missing as you noticed. At some point there was an issue preventing us from reading it which was recently solved; the Bookings API needs to be updated account for that.

In the meantime, the value can be found in the Graph using an extended property of the underlying event. For example:

https://graph.microsoft.com/beta/users/{businessId}/events/{appointmentId}/?$select=id,singleValueExtendedProperties&$expand=singleValueExtendedProperties($filter=id eq 'String {ccb88e73-951a-4b10-bb49-e6628b8d8494} Name BookingItemInternalNotes')

I'll keep this open until the fix is deployed.

from bookings-samples.

from bookings-samples.

Hi @chotimir , the fix to populate the customerNotes has been deployed. Note that, as stated in the docs, customerNotes, serviceNotes and reminders are properties available only when reading an individual appointment, not when querying the entity set.

That being said, as I was verifying the fix I noticed a discrepancy in the appointments created by the self-service page.

When appointments are created from OWA, the mobile apps and the API, both customerNotes and serviceNotes are set as expected. However, when the appointment is created from self service page the 'customer notes' ends up appended to the 'serviceNotes' and the original service notes are not included.

I've pointed this out to the product team for them to take a look.

from bookings-samples.