New detail view of feedback does not provide sufficient details about abc-user-feedback HOT 4 CLOSED

@zaanposni

Actually, we changed nothing on the feedback detail view.
Therefore it should work as before.

We tried to re-generate your situation but we could not.

Can you take some screen shots of browser's network tab while loading feedback detail view?
We want to check if the field information is being loaded well on the API call.

from abc-user-feedback.

@h4l-yup looks good.

Is there anything else I can do to assist you in identifying this issue more precisely?

from abc-user-feedback.

@zaanposni

According to your screenshot, it seems you made your own fields with type DEFAULT.
However the DEFAULT type is not intended to be made by yourself. It is only for automatically made fields.

As I know, there is no way to make custom field with DEFAULT type with our admin web UI.
If you did not modify the field directly in mysql, there might be some bugs in somewhere.

For you information, in the upcoming version, there will be breaking changes in field type.
As we develop the webhook feature and other external API endpoints, the terms of API and ADMIN field types become kind of awkward.
We will deprecate type in field and make property (read-only, editable) in field instead.
Migration script would be included.

Anyway I think the problem of feedback detail is caused by the field type so if you want to fix, change the types of fields into API if those fields are collecting by feedback creation API.

from abc-user-feedback.

Yep you are right. Changing type to API fixed my issue.
I created those fields using the API directly, back when the web UI did not had the option to manage fields :)

from abc-user-feedback.