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Comments (5)

J-Jamet avatar J-Jamet commented on June 2, 2024

Seems to be a defect in your OS's biometric API.

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shuvashish76 avatar shuvashish76 commented on June 2, 2024

Same heppened with me because my biometric scanner button is broken/malfunctioning. Try with other apps (e.g. Aegis) that supports biometric & check if it works.

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nollinvoyd avatar nollinvoyd commented on June 2, 2024

I have KeepassDX and Keepass2Android installed on both my Samsung phone and tablet.

The only biometrics problem that I'm aware of with anything on both devices is with KeepassDX on my tablet. No problem with Keepass2Android on the tablet. I use the same credentials with all four.

I do have biometrics enabled in the settings. I also temporarily tried switching to "Device Credential Unlock" just to see if it would have any effect.

Screenshot_20240301_151454_KeePassDX

I don't understand what "You need to remember your vault main credential if you use device unlock recognition" is supposed to do. I thought it was just a matter of entering your password, and confirming biometrics going forward, but clicking "ok" on that notification prompts no further actions/optiions. It just closes the notification popup.

Since KeepassDX is operating as expected on my phone, is there something I can use/ export from there to reset it?

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