Comments (8)
We have not been able to reproduce this issue. Google WiFi works great as far as we know. Several of us on the Konnected team (and MANY Konnected customers) are using Google WiFi with no issues at all.
I think your issue is unrelated to Google WiFi.
from konnected-security.
from konnected-security.
The issue you're describing is known a "Double-NAT". More info and suggested workarounds here:
https://support.google.com/wifi/answer/6277579?hl=en
Konnected & SmartThings uses the SSDP (Simple Service Discovery Protocol) to discover the devices on your local network. By design, SSDP traffic is limited only to a single subnet/network. It's not a limitation of the networking capabilities of the Konnected device, but rather the design of local LAN discovery that's causing the problem you're describing.
I recommend that you address the double-NAT situation and then you should be good to go.
from konnected-security.
from konnected-security.
No, it is not possible to "enhance". SSDP is a standardized protocol and by design it only works on the immediate subnet.
from konnected-security.
from konnected-security.
A better solution may be to bridge your multiple networks into one. Unless you have specific reasons for keeping two separate networks off of the same ISP connection, there's no value in doing it that way.
from konnected-security.
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Related Issues (20)
- Konnected security HOT 1
- Konnected hardware support WP2 Personal (AES) or WPA3 authentication? HOT 1
- ALARM1 e ALARM2 set to LOW when ON HOT 3
- Konnected will continuously reboot if the network if offline, which makes it pointless to ever buy a Battery Backup. HOT 1
- Board cannot reach Home Assistant. No zone update. Looping 10 times and reboots. HOT 2
- Enhancement: Independently trigger output on state change HOT 11
- certificate issue with Home Assistant using LetsEncrypt HOT 1
- Lua panic when provisioning with a temperature sensor on 3.0
- Konnected Alarm Panel Reboots every 24 hours when a zone with Type: Switch is steady on for 24 hours HOT 2
- State of Zone Type: Switch is lost at reboot HOT 6
- Release 3.0.0 - Alarm Pro v2 - How do we perform a OTA upgrade of the firmware? HOT 1
- Unable to update firmware on 1st panel of Alarm V2 - keeps saying connecting HOT 5
- Firmware v3.0.1 no longer polling DS18B20 & reporting temp HOT 5
- Usage of GPIO16/D0 HOT 1
- Push notification (HomeKit) when the system has been triggered, but before the Alarm is activated? HOT 1
- Wifi drops w/ reason code 15 HOT 6
- API Enhancement: zone instead of pin identifiers
- OTA update may fail while connected to AWS IoT HOT 10
- Enhance time server settings HOT 4
- Unprotected crash/panic when REST endpoint responds with 401
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