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klaviyojad avatar klaviyojad commented on August 19, 2024

@GreaterDiktakis I work for the Support Engineers and will be happy to take a look at this for you. Does this not happen if you do not set consent? Either case, could please file an email support ticket as described here so we can try to troubleshoot?

from magento2-klaviyo.

GreaterDiktakis avatar GreaterDiktakis commented on August 19, 2024

Hey @klaviyojad

It occurs regardless of if you click on the consent or not. Only way for this to be fixed is for the configuration to be disabled (for Consent Checkbox).

However, the client has decided not to go with Klaviyo and therefore I can't follow up further on this.

from magento2-klaviyo.

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