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bogdans-telenav avatar bogdans-telenav commented on August 21, 2024

@hoylen Thanks for reporting this. This is the first time we find out about it, we will investigate more, and replay when we have more info on this.

from ios.

bogdans-telenav avatar bogdans-telenav commented on August 21, 2024

@hoylen did you ever reproduce this on the latest version? My personal opinion is that this bug was caused by our server side. The server generates photos from the video file that we write on your device, this photos got corrupted on generation. I will talk with our server guy to reprocess your tracks. In the mean time we made some improvements on the client side to so please recheck. I will close this issue after your recording will be reprocessed.

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hoylen avatar hoylen commented on August 21, 2024

No, I couldn't reproduce the problem.

But if it is cause by a server-side bug, the evidence should be obvious: the photos contains the noise, but the source video will be clean.

I'm happy for you to close this ticket.

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bogdans-telenav avatar bogdans-telenav commented on August 21, 2024

We checked it was a client bug (the video was corrupted)

from ios.

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