Comments (6)
Hi @simondate,
Thank for you reporting an issue and helping improve Kaltura!
To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):
- Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions?
please provide as much details as possible. - Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
If self hosted, are you using the RPM or deb install? - Packages installed.
When using RPM, paste the output for:
# rpm -qa \"kaltura*\"
For deb based systems:
# dpkg -l \"kaltura-*\"
- If running a self hosted ENV - provide the MySQL server version used
- If running a self hosted ENV - is this a single all in 1 server or a cluster?
- If running a self hosted ENV, while making the problematic request, run:
# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"
and paste the output.
- When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.
For general troubleshooting see:
https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help
If you only have a general question rather than a bug report, please close this issue and post at:
http://forum.kaltura.org
Thank you in advance,
from kaltura-player-js.
Hi @simondate you are correct, indeed the docs are not updated to latest build targets.
Regarding build:ovp
|build:ott
- can you share the error you are receiving?
from kaltura-player-js.
Hi @OrenMe , here's the error log
from kaltura-player-js.
@simondate this is for build command, which we have split to build:ovp
or build:ott
.
You mentioned they don't work as well - I was referring to that issue.
Can you explain what you see when you run those commands?
from kaltura-player-js.
@simondate let us know if the issue still exist - closing for now.
from kaltura-player-js.
Sorry, I didn't get a chance to test this again. I built my application using just kWidget.
from kaltura-player-js.
Related Issues (20)
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- How to seek player to specific time when player is loaded HOT 1
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- actionButtons? HOT 1
- advertising Android tv HOT 1
- Player Events List
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- How can I invoke player action in Kaltura player V7? and dispatch event? HOT 1
- How to update player config when the playlist item is being switched?
- 'Autopause = false' on iOS mobile browser doesn't work
- Keyboard spacebar shortcut for play/pause only works on first focus.
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from kaltura-player-js.