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dhirschfeld avatar dhirschfeld commented on June 6, 2024

What output do you see in the logs?

from ldapauthenticator.

fishfree avatar fishfree commented on June 6, 2024

@dhirschfeld Could you tell me where the log file is, please?

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dhirschfeld avatar dhirschfeld commented on June 6, 2024

It's the output from the jupyterhub process - i.e. if you run:

jupyterhub --port=80 --debug

...the output from that command will also show debug information from your authenticator class

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fishfree avatar fishfree commented on June 6, 2024

The log says: PAM Authentication failed (1993@::ffff:10.2.8.19): [PAM Error 3] Error in service module
1993 is the LDAP uid.
Thank you!

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dhirschfeld avatar dhirschfeld commented on June 6, 2024

Sorry, I'm on Windows (and not an LDAP expert) so that doesn't mean much to me.

I'd suggest re-posting the logs with a lot more context (i.e. the entire log output, not just one line) and hopefully an expert / linux user may be able to see what's wrong.

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ted-strauss-K1 avatar ted-strauss-K1 commented on June 6, 2024

When you start jupyterhub on the command line, include the --debug option and you will get logs appearing in the terminal.

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fishfree avatar fishfree commented on June 6, 2024

@tedstrauss I run the command: jupyterhub --port=80 --debug, and when I logged with a LDAP user, it says:
The log says: PAM Authentication failed (1993@::ffff:10.2.8.19): [PAM Error 3] Error in service module
1993 is the LDAP uid.

from ldapauthenticator.

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