Error downloading subtitles about jellyfin-plugin-opensubtitles HOT 7 OPEN

@diegodlh Have you tried with version 7 on the latest 10.4.2?

from jellyfin-plugin-opensubtitles.

I have a very similar problem for the version 7 on 10.4.3
This is the error message i get while trying the download

 [ERR] Error downloading subtitles
   at MediaBrowser.Providers.Subtitles.SubtitleManager.DownloadSubtitles(Video video, LibraryOptions libraryOptions, String subtitleId, CancellationToken cancellationToken)

from jellyfin-plugin-opensubtitles.

I enabled the logging and this is the full error trace:

MediaBrowser.Common.Extensions.RateLimitExceededException: OpenSubtitles rate limit reached
   at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.GetSubtitlesInternal(String id, PluginConfiguration options, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Subtitles.SubtitleManager.DownloadSubtitles(Video video, LibraryOptions libraryOptions, String subtitleId, CancellationToken cancellationToken)
   at MediaBrowser.Api.Subtitles.SubtitleService.<>c__DisplayClass14_0.<<Post>b__0>d.MoveNext()

Since I haven't downloaded any subtitles today i created a new account to have an additional confirmation and i got the same error with the new account.

from jellyfin-plugin-opensubtitles.

@gabri94 Just had a chance to look at this. OpenSubtitles limits by IP address, not by account, so changing accounts won’t get past it.

from jellyfin-plugin-opensubtitles.

We’ll try to look at enabling better throttling protection in the plug-in, but ultimately the error is outside of our control.

from jellyfin-plugin-opensubtitles.

Is this a duplicate of #63 and fixed by #83?

from jellyfin-plugin-opensubtitles.

I don't think it is a duplicate but I believe its safe to assume that the issue was fixed because the plugin was switched to the new REST API in the meantime

from jellyfin-plugin-opensubtitles.