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rx570gtx1060 avatar rx570gtx1060 commented on May 22, 2024 2

@falthu
I have experienced the same Issue on any Jellyfin version above 10.8.0.
I'm thinking of having to downgrade a second time.
But in my case I had to remove the Jellyfin library and then re-add it, which I shouldn't have to do.
I'll hope someone comes up with a solution.

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benjamingwynn avatar benjamingwynn commented on May 22, 2024

@rx570gtx1060 do you have any idea why 10.8.0 works for you specifically? my library was not loading anymore or rebuilding, similar to jellyfin/jellyfin#8716 and jellyfin/jellyfin#8613 with no useful debug log messages i assume you tried 10.8.1? im trying 10.8.0 now and it seems to be working, but my library takes a while to rebuild. i'll post with more info if i find anything

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rx570gtx1060 avatar rx570gtx1060 commented on May 22, 2024

@rx570gtx1060 do you have any idea why 10.8.0 works for you specifically? my library was not loading anymore or rebuilding, similar to jellyfin/jellyfin#8716 and jellyfin/jellyfin#8613 with no useful debug log messages i assume you tried 10.8.1? im trying 10.8.0 now and it seems to be working, but my library takes a while to rebuild. i'll post with more info if i find anything

@benjamingwynn

Not quite sure to be honest.

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benjamingwynn avatar benjamingwynn commented on May 22, 2024

neither 10.8.0 nor 10.7.0 worked for me unfortunately 😔

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jellyfin-bot avatar jellyfin-bot commented on May 22, 2024

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

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AETeK5 avatar AETeK5 commented on May 22, 2024

Hi,

i had the same issue that when trying to use the internal DLNA player from my LG OLED TV that some files were not showing.

For better analysis, go to the jellyfin Administration Overview -> Devices -> DLNA and activate the error protocol for DLNA. Then open the directory on our TV where the files are not being shown. And Administration Overview -> Enhanced -> Protocol check the file from the current day and look for the files in the protocol. When I was reading the log, for my files it says they weren't compatible for my device.

Thats because of the DLNA profile. In the logs, search for the term "Profile" and you should see, which profile Jellyfin is currently applying to your device. Under Administration Overview -> Devices -> DLNA on the top bar you should see the two tabs Settings and Profile. There are default system profiles. In my particual case, the default "LG Smart TV" profile was applied. This profile is a little bit outdated. But when you open it and make modifications for it and save, you created a copy of that profile. Give it a new name so you should see it better in your logs.

In my case with the default "LG Smart TV", my logs showed issues with files not showing up as the profile didn't added all supported subtitles formats. If you select the systemdefault profile "LG Smart TV", under Info -> Subtitle Profiles add the missing subtitles your TV can support.

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