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Comments (6)

ssikira avatar ssikira commented on July 4, 2024 1

@mmartinmendez thanks. We'll take a look and let you know 👍

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fabriciovergara avatar fabriciovergara commented on July 4, 2024

@dmilovanovi can you follow up this one please?

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mmartinmendez avatar mmartinmendez commented on July 4, 2024

When logging the response from the sdk it says the refund was successful. To confirm i made the same refund a second time for which the response was that the refund was already performed. This is reflected with the refund appearing in the account in 2-3 days. The only part of the flow that is not working is the refund transaction/log not appearing in the dashboard when i sign into izettle. I use the sdk from ios as well and here the refund transaction logs appear immediately in the dashboard.

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ssikira avatar ssikira commented on July 4, 2024

Hello @mmartinmendez! Just to confirm, you don't see refunds in the iZettle Back Office (my.izettle.com) if you perform a refund through the iOS SDK?

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mmartinmendez avatar mmartinmendez commented on July 4, 2024

Hi @said-iz, I do see it through the ios sdk. I dont see it when i use the android sdk.

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bobzettle avatar bobzettle commented on July 4, 2024

Apologies for not getting back to you earlier. We have released a fix for the reported issue, but would recommend you to update the SDK to the latest version.
You can view all the SDK releases here.
Feel free to open a new case if the issue is still present or you require further assistance.

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